Privacy Policy

At DIVA, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase from us. By accessing or using the DIVA website, you agree to this Privacy Policy.

  1. Information We Collect

    We collect and process personal information that you provide when:

    • You create an account on our website
    • You place an order or make a purchase
    • You subscribe to our newsletters or promotional emails
    • You contact us for customer support or inquiries

    The types of personal information we may collect include:

    • Personal Identification Information: Name, email address, phone number, mailing address, and billing information
    • Payment Information: Credit card or other payment details used for transactions
    • Purchase History: Details of products you've purchased, order history, and preferences
    • Technical Information: IP address, browser type, device information, and usage data to improve your experience on our website

  2. How We Use Your Information

    DIVA uses the information we collect for the following purposes:

    • Order Processing: To fulfill your orders and provide customer service
    • Account Management: To maintain your user account and ensure secure access
    • Communication: To send you updates regarding your orders, promotions, or new products
    • Marketing: With your consent, to send you newsletters or promotional materials that may interest you
    • Website Improvement: To analyze usage trends and enhance our website's functionality and user experience

  3. Sharing of Your Information

    We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

    • Service Providers: To process payments, deliver orders, and perform website functions (e.g., hosting and analytics
    • Legal Compliance: To comply with legal obligations, court orders, or to protect our rights and safety

    These partners are bound by strict confidentiality agreements to ensure your data remains secure.

  4. Cookies and Tracking Technologies

    DIVA uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

    • Remember your preferences and login details
    • Analyze how you use our website
    • Display relevant content and promotions tailored to your interests

    You can manage your cookie preferences through your browser settings, although disabling cookies may affect the website's functionality.

  5. Data Security

    We are committed to safeguarding your personal information. DIVA uses secure payment gateways and encryption protocols to protect your data during transactions. We also regularly update our systems to ensure your information is protected from unauthorized access, use, or disclosure.

  6. Your Rights

    You have the right to:

    • Access, update, or delete your personal information stored with us
    • Withdraw your consent for marketing communications at any time
    • Request information about how your data is being processed

  7. Third-Party Links

    Our website may contain links to third-party websites. DIVA is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.

  8. Changes to This Privacy Policy

    DIVA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of the website following any changes signifies your acceptance of the updated policy.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:

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